Bestellung nachverfolgen
Wo ist meine Bestellung?
Jede Tennis Suction Bestellung wird innerhalb von 1 Arbeitstag versendet. Sobald wir sie dem Spediteur übergeben, erhältst du eine Tracking-Mail — hier erfährst du, wie du sie findest und was du tun solltest, wenn etwas nicht stimmt.
Drei Möglichkeiten zum Nachverfolgen
1 · Tracking-E-Mail
Betreffzeile „Deine Tennis Suction Bestellung ist unterwegs
1 · Tracking-E-Mail
Betreffzeile „Deine Tennis Suction Bestellung ist unterwegs
1 · Tracking-E-Mail
Betreffzeile „Deine Tennis Suction Bestellung ist unterwegs
1 · Tracking-E-Mail
Betreffzeile „Deine Tennis Suction Bestellung ist unterwegs
What to expect
Tracking email after order
Standard US transit
International transit
Delivery for orders > $200
Common situations
"It's been over 4 days, no movement."
Most likely a carrier scan was missed — packages still arrive on time. If 7+ business days pass with no movement, email us and we ship a replacement immediately.
"Tracking shows delivered but I don't see it."
Check with neighbors, building lobby, and the spot the carrier left it. If still missing 24h after the delivery scan, email [email protected] — we file a carrier claim and reship at no charge.
"My address is wrong."
Email [email protected] within 4 hours of order placement. If we haven't shipped yet, we re-route. If it's already in transit, we work with the carrier to redirect (carrier fee may apply).
"International — duties were charged at delivery."
Shouldn't happen. We pay duties at checkout. If you were charged at the door, forward the receipt and we'll refund the difference within 48 hours.
Need help right now? Email [email protected] with your order number. We reply within 24 hours, often the same day.